I download apps from the play store and it says the app will be downloaded shortly however it never does. The last app I tried was Airscreen yesterday.
My Sony model number is K65X8500D
Thanks in advance
Sony Android TV Forum - Android Smart TV Issues and Problems
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This can be down to limited storage space to download new apps.. check under settings if there is enough space and uninstall a few apps in case no.
lets us know how this goes
cheers
Ok will do, thank you for your quick response
Let us know how this goes and we can suggest next steps to troubleshoot
I have uninstalled 3 of My Apps, how do I uninstall some of the Sony Apps? Eg docplay,yupptv ainimelab etc?
Follow steps mentioned on this post : https://www.sonyandroidtv.com/android-smart-tv-community-blogs/slow-tv-speed-up-android-smart-tv-improve-sony-android-tv-performance
If you are talking about Featured Apps on top of your home screen then you don’t need to uninstall them as you can’t
Did this work?
@jimmyb ?
No unfortunately not. Still couldn’t see the downloaded apps
Hi @Jimmy Bland ,
A couple of things to try
-- Turn off the TV completely as well as your router for your ISP
-- Leave off for a few minutes
-- Switch on router and ensure that all is back up and running again
-- Switch on TV and try again.
The other option to try is a full factory reset - instructions HERE. This can fix many issues and besides its the first thing Sony Support also suggests as well
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At the point when you solidly press the application from the Home screen, you may see alternatives to Resume Download, Pause Download, or Cancel Download. In the event that the application download is stopped, tap Resume Download. In the event that it's trapped, tap Pause Download, at that point immovably cipd assignment wring service in london press the application again and tap Resume Download.
What is your TV model?
Please check for any updates pending on your TV.. should usually be resolved.. Next we suggest is hard restart followed by factory reset
The reason I believe is that some apps are not compatible with a Sony TV or Android device, that’s why won’t allow me to see or open the apps
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